Client News, Did you know

Did you know? Spa Sense offers HR and SOP training

Posted on by Philippa Abbott
05
Feb

 

Did you know; Spa Sense offers HR and SOP training

 

Why should my staff do this training?

  1. Excellent bridging course for junior managers.
  2. They will be able to understand how to recruit staff and how to induct them into your business.
  3. They will learn what needs to be in your employment contracts.
  4. SO that they understand how to performance manage your staff and spa/salon standards with the implementation of SOP’s

What is included?

Recruitment
Employment
Contracts and HR Templates
Staff Induction Processes
Staff Handbook, lookbook and code of conduct
Performance Management
Bargaining Councils and Regulatory Boards
Disciplinary Procedures
Disciplinary Hearings
Resignation and Exit Interviews
Managing Standards with the implementation of SOP’s
What is a S.O.P?
Why do you need S.O.Ps and why does it make a difference to your business
Effective Implementation and training
Evaluation and maintenance
Must Have’s in your S.O.P Manuals
SOP Templates

Interested?

Give us call to get more information 0116160833 / 25 or email philippa@spasense.co.za

Philippa Abbott

I qualified as a Somatologist in JHB in 2001. I began my career in the spa industry working on cruise ships for Steiner Transocean. I furthered my studies on my return to SA qualifying in advanced make up and special effects. I then moved to London where I worked in 2 of the most prestigious spas. I acquired knowledge in all aspects if the spa business and moved quickly from hands on therapy to part of the management team. When I finally came back to South Africa to settle for good I joined the management team of the Spas of Distinction where I grew my skill set even further and established a professional network throughout the South African Spa Industry. It is here where my roots are now deep seated and where I will remain for good. I started Spa Sense in 2010 and we have grown from strength to strength every year since then; forming key relationships with all the industry specialists. I head up the consultancy division of Spa Sense and run many of our training courses including Front Office, SOPs and Spa Sales and Retail. I also oversee our recruitment division making sure that all my clients and candidates expectations are always exceeded by the level service they receive from my team. I am incredibly passionate about what I do and hope I remain blessed enough to be in this exciting industry forever. This blog is a place I can share my views and experience so I hope you enjoy the articles and find them useful enough to use in your business.