Why should you do a mystery shopper assessment? Help you identify issues. Assist you in improving your service. Audit of your company’s employees. Identify training needs. Customer satisfaction and experience. So we have ascertained that mystery shopper’s assessments are vitally important to the growth and development of our spas. Did you know that […]
So April is here; the leaves are already starting to turn golden and the air is crisp. I love this time of year – there is something so awesome about this downtime we are given that allows us to regroup and refocus. The spas and salons slow down and there is time to get things […]
Did you know that in the South African Spa and Salon market, the average employers’ spend on training is 2% of the profit! That is so scary… If you sit down with anyone who runs a spa or salon in South Africa and ask them about their staff – I’m pretty sure 99.9% of those […]
Did you know? Spa Sense offers expert assistance with HR training, process set up and monthly retainers. Why would I need this service? We’ll help you do it right the 1st time! Show you what you can and cant do. Keep you away from the CCMA. Treat your staff right. Measure and […]