Why mystery shopping is important for your spa business? Mystery shopping within the Health and Beauty industry has a number of benefits. Conducting detailed mystery shopper research can help you to improve performance and profitability whilst ensuring a compliant service delivery, which your customers will love. Every year thousands of companies pay mystery shoppers to […]
Why should you do a mystery shopper assessment? Help you identify issues. Assist you in improving your service. Audit of your company’s employees. Identify training needs. Customer satisfaction and experience. So we have ascertained that mystery shopper’s assessments are vitally important to the growth and development of our spas. Did you know that […]
So April is here; the leaves are already starting to turn golden and the air is crisp. I love this time of year – there is something so awesome about this downtime we are given that allows us to regroup and refocus. The spas and salons slow down and there is time to get things […]
Regular price: R6500.00 / spa per course April price: ONLY R5000.00 / spa per course Interested? Call now to book – space is limited 011 6160833 / 25 or email Philippa / Jessica Here’s a little more about the course: Are you tired of not making profit from product sales? We specialize in […]
Ok, so it’s only March but I feel like I need a holiday already… Easter holidays could not come quick enough. This year has been so chaotic and I feel like it should be November already! BUT luckily it isn’t and there is so much more of 2016 to experience and discover and thanks to […]